Support
We're a small team building Kindra with care. Here's how to get in touch or find answers.
Frequently asked questions
I forgot my password.
On the sign-in screen, tap "Forgot password?" and enter your email. We'll send a reset link that works once and expires in 15 minutes.
Voice input isn't working.
Make sure Kindra has microphone permission (Android Settings → Apps → Kindra → Permissions). Your recordings are transcribed and immediately discarded — never stored. You can always type instead.
I shared a reflection but it doesn't appear in the community feed.
Every shared reflection is reviewed by a human moderator before it appears — usually within a day. This keeps the feed safe and genuinely supportive. It stays anonymous either way.
I'm not getting daily reminders.
Check that notifications are enabled for Kindra in Android Settings, then set your preferred reminder time in the app under Settings.
How do I delete my account?
In the app: Settings → Delete account. This permanently removes your account, streak, progress, and journal. It cannot be undone.
Is the AI coach a therapist?
No. The coach offers supportive, AI-generated responses to your reflections — it is not therapy or professional advice. If you or your child need professional help, please reach out to a qualified professional.